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For mortgage brokers

Stop drowning in client paperwork

We turn half-finished client uploads into approve-ready files

You didn't become a broker to chase paperwork or double-check bank statements by hand. We check every document a client sends, match it against your rules and against the rest of the file, chase down anything wrong or missing, and hand it back ready to approve.

WORKS WITH YOUR EXISTING TOOLS · BUILT BY A SENIOR PAYMENTS ENGINEER

Payslip — March

Bank statement

Proof of deposit

Photo ID — passport

P60

Council tax bill

Utility bill

Follow-up sent — email · WhatsApp
Status board 7 outstanding
Payslip — March Outstanding
Bank statement Outstanding
Proof of deposit Outstanding
Photo ID — passport Outstanding
P60 Outstanding
Council tax bill Outstanding
Utility bill Outstanding

Every document checked against your rules and each other, then chased if it's wrong, before it reaches your desk

01 — The problem

The work that pays you is stuck behind the work that doesn't

The payslip from the wrong month

The client did send something: a payslip from the wrong month, an ID that expired in spring. You find out when you open the file, and now you’re chasing the same document twice.

The rejection three weeks into the case

An underwriter finds the mismatched name or the missing page weeks after submission. The case restarts and the completion date slips. You break the news to the client, over a document that was wrong on day one.

The case frozen on one document

A whole application sits parked because one bank statement never came back. While it's stuck you can neither bill it nor advance it, even though it's carrying £800 to £1,600 of proc fee. You won't see that money until the case moves, and for some it never does.

02 — The fix

Turn whatever clients send into mortgage files ready to approve

1

Every document is checked, and checked against the others

A payslip from the wrong month, an expired ID, a bank statement in a different name than the passport: every document is checked on its own and against the others, so none of it reaches you marked 'received' until it's right. The system asks for a fresh copy automatically, before an underwriter finds the problem three weeks in.

2

We learn how your firm actually works

First we sit with how your firm really runs: what you ask for, in what order, per case type, and where cases stall. The system gets built around that, not a textbook version of a firm. That's the difference between something you use and something installed once and abandoned.

3

It runs inside the tools you already use

Then we wire the chasing into the tools you and your clients already live in: your CRM, your email, WhatsApp, e-signature. Reminders go out from your systems, replies land where they always do, and your CRM updates itself as documents arrive. Nothing new to log into, for you or your clients.

4

Your clients chase themselves

From there the reminders send themselves: polite the first time, firmer if a document runs late, on the schedule you approved. The client gets nudged without you lifting a finger, the file fills up on its own, and the moment something needs a human it stops and flags you.

CRM · email · WhatsApp · calendar — works inside the tools you already have.

Rather just talk it through?

15 minutes with Roman, the founder, to work out how it could fit your firm.

Speak with the founder

03 — Your Monday

SO
Sarah O. online
Monday
Auto-sent 09:00
Morning Sarah — just your March payslip left for the mortgage. Whenever you get a minute.
Sent it over just now
payslip-february.pdf
Auto-checked
Thanks Sarah — that one's February. Could you send the March payslip?
Wednesday
Reminder · Auto-sent
No rush — still just the March payslip to go and you're all set.
Ah sorry, forgot! Here's the right one
payslip-march.pdf
Message
Email · reminders Runs itself
Reminder 1 Sent Mon 09:00
February file Rejected
Reminder 2 Sent Wed 09:00
March file Received
Your CRM · case record Sarah O.
Payslip (Feb) received Mon 09:04
Checking payslip (Feb) 09:05
Payslip (Feb) rejected — wrong month 09:06
Payslip (Mar) received Wed 09:12
Checking payslip (Mar) 09:13
Processed 09:13
Case status Docs complete

All inside the tools you already use. Nothing new to log into.

24/7

document checking and chasing that never clocks off

£800–£1,600

of proc fee released when a stuck case completes

100%

of documents checked before they land on your desk

14 days

from audit to live and chasing, or refunded

04 — Who's behind it

Culmentech was founded by Roman Kormysh, a senior software engineer who spent years building payment systems where a lost document costs real money. The setup is built and run by engineers who understand regulated data. It works inside the tools your firm has already paid for and builds around how it actually runs.

Speak with the founder
Roman Kormysh, founder of Culmentech

05 — Who's in charge

Automation that never outranks you

The system checks, chases documents and tracks their status. Regulation requires a human in the loop on every case, and the setup is built that way: advice, decisions and exceptions stay with the adviser.

01

Advice stays with the adviser

The system checks documents, chases what's missing, and tracks status. It never gives advice, answers a product question or talks to a lender.

02

You approve the messages once, up front

Reminder templates, tone and escalation timing are agreed with you and locked in before go-live. Nothing reaches a client that you haven't signed off.

03

Exceptions stop the automation

A stalled client or an unexpected reply halts the sequence and routes it to you. It never improvises with your client.

04

Data stays in the firm's systems

Documents live in your CRM and your email. Culmentech configures the flow; it never copies your clients' data into a separate system we control. Data flows are documented for your compliance file.

Built to support FCA obligations, not to route around them.

First we find what it's costing you. Everything after that is your call.

01

A free 15-minute audit

We go through your actual document flow: where cases stall, what gets rejected by lenders, and what it's costing you. No slides,no obligation, you walk away with the findings whether we work together or not.

02

What's actually possible for your firm

Then we work out what fits you specifically, where automation can slot into the way you already work instead of getting in the way. Nothing templated: it's shaped to your firm, or it isn't worth doing.

03

What it's worth, in writing

If it's worth acting on, we give you two numbers up front. One builds and launches the system, and it costs a fraction of the value we found together. The other is a flat monthly retainer that keeps it running and improving as your caseload changes. We agree both before any work starts, and both stay small against what it saves you, so you keep the larger share every year. No hourly billing, no scope creep: the numbers you agree are the numbers you pay.

If it isn't live and chasing in 14 days, you're refunded

Some consultancies charge £499 to audit your process. Ours costs you only 15 minutes.

Book a free audit

We look at your real process. Currently onboarding our first cohort of brokers — that's why the audit is free.

The next payslip should chase itself

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FAQ — mortgage document intake and checks

Both. Every document gets checked before it counts as done: right month, right name, not expired, right format. When something's off, we flag it and ask the client again straight away, then the finished file comes back to you for approval, instead of a problem surfacing as a rejection from underwriting two or three weeks later.

Most broker CRMs can chase. What none of them do is check a document against the rest of the file: whether the payslip matches the bank statements, whether the name on the ID matches the application. That cross-checking is what we add, on top of getting your existing chasing actually switched on.

It sends the reminders you approved, on the schedule you approved. Any reply, question or exception comes straight to you. Think of it as an assistant working a checklist. It doesn't give advice or opinions.

Yes. Client data stays in your own CRM and email. Culmentech configures the flow and doesn't warehouse anything itself. The setup is documented for your compliance file and supports your UK GDPR and FCA Consumer Duty obligations.

The popular broker CRMs, plus the usual e-signature and email tools. Running lean? A plain email and secure-upload setup does the job. If you can log into it, we can usually wire it in.

Off-the-shelf products are one more thing you and your clients have to learn. Culmentech automates the process you already run, inside the tools you already use, and it checks what comes back: wrong month, expired document, mismatched name, all caught before it reaches you. Nobody has to log into anything new.

Escalation is the whole point. A polite nudge, then a firmer one, then a flag to you with one-tap 'call this client' context so the case doesn't stall.

Most setups are live and chasing within 14 days of your audit. If yours isn't live and chasing in 14 days, you get a full refund.

Two numbers, both agreed in writing before any work starts: a one-off to build and launch it, and a flat monthly retainer to keep it running. Both stay small next to what it saves you. If the maths doesn't work for your caseload, you'll hear that on the free audit.

No matching questions. Book a free audit and ask directly.

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